Privacy policy

Privacy Policy

Data Controller

Lonely Universe
E-Mail: lonelyuniversemarket@gmail.com
Main Purpose: Marketing of clothing and accessories.

DATA PROTECTION

In accordance with the applicable data protection regulations, we inform you that your data will be processed by Lonely Universe for the following purposes:

  • Website Functionality: To process and manage the data required for the website's correct operation.
    Storage Period: Until withdrawal of consent.
    Legal Basis: User’s consent.
    Type of Data: Identifying data.
    Disclosures: None expected.
    International Transfers: None expected.

  • Customer Support: To respond to your inquiries or requests.
    Storage Period: For as long as consent is provided.
    Legal Basis: User’s consent.
    Type of Data: Identifying data.
    Disclosures: None expected.
    International Transfers: None expected.

  • Marketing: To collect data for sending newsletters and promotional offers.
    Storage Period: Until consent is withdrawn.
    Legal Basis: User’s consent.
    Type of Data: Identifying data.
    Disclosures: None.
    International Transfers: None.

  • Order Management: To handle your purchases, including returns and complaints.
    Storage Period: Until the product return period ends or legal claims are settled.
    Legal Basis: Performance of a contract.
    Type of Data: Identifying data.
    Disclosures: Data may be disclosed to tax authorities and financial institutions to comply with legal obligations.
    International Transfers: None expected.

DATA SUBJECT RIGHTS

As a user, you have the right to:

  • Access: Obtain information about your specific personal data and its processing.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Restriction of Processing: Limit the purposes of data processing.
  • Erasure: Request the deletion of your personal data unless it must be retained under legal obligations.
  • Portability: Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
  • Objection: Prevent or stop the processing of your data.

To exercise any of the rights mentioned above, please send your request to:
E-Mail: lonelyuniversemarket@gmail.com

The request must include your full name, a valid email address, the specific right you wish to exercise, and any supporting documents related to the request. You may use any means that provide proof of request submission and receipt.

You also have the right to lodge a complaint with a data protection authority if you believe your data has been processed unlawfully.

SECURITY MEASURES

Lonely Universe undertakes to implement necessary technical and organizational measures to safeguard your data’s confidentiality, integrity, and availability.

SOCIAL NETWORKS

Lonely Universe uses social networks such as Instagram, to promote products and interact with customers. By following or interacting with Lonely Universe on social platforms, you consent to the processing of publicly accessible data on your profile. This data will not be stored outside the platform and will be managed according to the social network’s privacy policy.

For questions about this Privacy Policy, contact us at lonelyuniversemarket@gmail.com.